Terms of Service
This website is operated by Waev Sport ("Waev", "we", "us", "our"). Throughout the site, the terms refer to Waev. We offer this website and all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.
You may review the most current version of these Terms at any time on this page. We may update or replace any part of these Terms by posting updates to the site. Your continued use of the site constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e‑commerce platform that allows us to sell products and services to you.
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### SECTION 1 - ONLINE STORE TERMS
* You represent that you are at least the age of majority in your jurisdiction (18 in Australia) or that you are the age of majority and have given consent for any minor dependants to use the site.
* You may not use our products for any illegal or unauthorised purpose and you must comply with all laws applicable to you.
* You must not transmit any worms, viruses, malware or destructive code.
* A breach of any term may result in immediate termination of your access.
### SECTION 2 - GENERAL CONDITIONS
* We reserve the right to refuse service to anyone for any reason at any time.
* Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks by our payment partners.
* You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission.
### SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
* Material on this site is provided for general information and should not be relied upon as the sole basis for decisions without consulting primary, more accurate or timely sources. Any reliance is at your own risk.
* We may modify the contents of the site at any time, and we have no obligation to update information except as required by law.
### SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
* Prices for our products are subject to change without notice.
* We may modify or discontinue the Service (or any part or content) without notice at any time. We will not be liable for any modification, price change, suspension or discontinuance.
### SECTION 5 - PRODUCTS OR SERVICES
* Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy.
* We make every effort to display colours and images accurately, but we cannot guarantee your screen’s display will be accurate.
* We may limit sales of products or services to any person, geographic region or jurisdiction and limit quantities per order. Descriptions and pricing are subject to change at any time. We may discontinue any product at any time.
* We do not warrant that the quality of products, services or information will meet your expectations.
### SECTION 6 - ORDERS, BILLING AND ACCOUNT INFORMATION
* An order is an offer to buy. We may accept or decline at our discretion, for example due to stock availability, suspected fraud or pricing errors.
* Order confirmation emails acknowledge receipt only. Acceptance occurs when we dispatch your order.
* We reserve the right to limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we may attempt to notify you using the email, billing address or phone number provided.
* You agree to provide current, complete and accurate purchase and account information and promptly update details so we can complete transactions and contact you as needed.
### SECTION 7 - SHIPPING, RISK AND TITLE
* We aim to dispatch within 1 to 2 business days. Carrier delivery time frames are estimates.
* Risk passes to you upon delivery to the shipping address. Title passes when we receive full payment.
* **Free shipping** is offered only for Australia and the United Kingdom when thresholds are advertised on-site at the time of purchase. Oversize or remote surcharges may apply.
### SECTION 8 - RETURNS AND EXCHANGES SUMMARY
* 30-day window from delivery to request a return or exchange.
* Items must be unused, unwashed, with tags and original packaging.
* **Swimwear bottoms and one-pieces must include the original hygiene liner and be tried over underwear.** If the liner is removed or damaged, returns cannot be accepted for hygiene reasons.
* **Change of mind or wrong size/colour** - you cover shipping to us and the reshipment back to you. Original shipping is non-refundable. You may use your own tracked carrier or request a prepaid label that we deduct/charge at cost.
* **Faulty or incorrect items** - we will repair, replace or refund as required by the Australian Consumer Law and cover reasonable return shipping.
* See our Refund Policy for full details. Start a request at **[customer@waevsport.com](mailto:customer@waevsport.com)**.
### SECTION 9 - PROMOTIONS, DISCOUNTS AND GIFTS
* Codes must be entered at checkout and cannot be added after purchase. Codes are not combinable unless stated.
* Promotions may exclude selected items or gift cards. For free gift promotions, if a return drops the order below the threshold, either return the gift or we deduct its value.
### SECTION 10 - GIFT CARDS
* Digital gift cards are delivered by email and redeemed at checkout. Gift cards are non-refundable and have no additional processing fees. Balances do not expire where prohibited by law.
### SECTION 11 - OPTIONAL TOOLS
* We may provide access to third-party tools on an "as is" and "as available" basis without warranties or endorsements. Your use is at your own risk and you should review third-party terms.
### SECTION 12 - THIRD-PARTY LINKS
* Third-party links may direct you to websites we do not control. We are not responsible for examining or evaluating content and we do not warrant or assume liability for third-party materials, websites, products or services.
### SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
* If you submit ideas, suggestions, proposals, plans or other materials (collectively "comments"), you agree we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction and without obligation to compensate or respond.
* We may monitor, edit or remove content that we determine is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s rights or these Terms.
* You agree your comments will not violate any right of any third party and will not contain malware. You may not use a false email address or mislead us or others as to the origin of comments.
### SECTION 14 - USER-GENERATED CONTENT LICENCE (UGC)
* If you tag @waevsport or respond to our request for permission (for example by replying with a hashtag like #YesWaev), you grant Waev a non-exclusive, royalty-free licence to use your content in our marketing (site, social, ads, email) with credit where feasible. You represent you own the content and have permissions from anyone appearing in it. To revoke future use, email **[customer@waevsport.com](mailto:customer@waevsport.com)** and include links to the content.
### SECTION 15 - PERSONAL INFORMATION
* Your submission of personal information through the store is governed by our Privacy Policy, available on the site. Contact **[customer@waevsport.com](mailto:customer@waevsport.com)** for privacy requests.
### SECTION 16 - ERRORS, INACCURACIES AND OMISSIONS
* Occasionally there may be information on the site that contains typographical errors or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct errors and update information or cancel orders if any information is inaccurate at any time without prior notice, including after you submit an order.
### SECTION 17 - PROHIBITED USES
In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false information; (g) to upload malware; (h) to collect or track personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with security features. We may terminate your use for violating any prohibited use.
### SECTION 18 - WARRANTY AND ACL
* Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
### SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
* We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free.
* You agree that the Service and all products and services delivered via the Service are provided "as is" and "as available" except as expressly stated by us or required by law.
* To the maximum extent permitted by law, Waev will not be liable for any indirect, incidental, punitive, special or consequential damages, or any loss of profits, revenue, data or replacement costs, arising from your use of the Service or products, except where prohibited by law. Nothing in these Terms limits your rights under the Australian Consumer Law.
### SECTION 20 - INDEMNIFICATION
* You agree to indemnify, defend and hold harmless Waev and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand by a third party due to your breach of these Terms or violation of any law or third-party rights.
### SECTION 21 - SEVERABILITY
* If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed. This does not affect the validity of remaining provisions.
### SECTION 22 - TERMINATION
* Obligations and liabilities incurred prior to termination survive termination. You may terminate these Terms at any time by notifying us that you no longer wish to use the Service or when you cease using the site. If in our judgment you fail to comply with any term, we may terminate this agreement at any time without notice and you remain liable for all amounts due up to the date of termination.
### SECTION 23 - ENTIRE AGREEMENT
* These Terms and any policies posted by us on the site constitute the entire agreement and supersede prior agreements between you and us. Any ambiguities will not be construed against the drafting party.
### SECTION 24 - GOVERNING LAW
* These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.
### SECTION 25 - CHANGES TO TERMS OF SERVICE
* You can review the most current version of the Terms at any time on this page. We may update these Terms by posting changes to the site. Your continued use of the site or Service after changes constitutes acceptance.
### SECTION 26 - CONTACT INFORMATION
Questions about the Terms should be sent to **[customer@waevsport.com](mailto:customer@waevsport.com)**.