Refund policy

Returns & Refunds Policy

We want you to love your Waev pieces. If something’s not quite right, here’s how we handle returns:

Return Eligibility

  • You may return an item within 7 days of receiving your order.

  • To be eligible for a return, your item must:

    • Be unused, unwashed, and in brand new condition

    • Have all original tags attached

    • Be returned in its original packaging

Exclusions

  • Swimwear is not eligible for return or exchange due to hygiene regulations.

  • Items marked Final Sale, or discounted 25% or more cannot be returned or exchanged.

📦 Return Shipping

  • Customers are responsible for return shipping costs.

  • If there’s an error on our end, we’ll cover the shipping and resolve the issue ASAP.

💳 Refunds

  • Once your return is received and inspected, we’ll notify you via email.

  • Approved returns will be refunded to your original payment method.

  • Please allow up to 5–10 business days for your refund to process.

📮 How to Start a Return

To initiate a return, email our team at waevsports@gmail.com with your order number and reason for return. We'll guide you through the next steps.