Refund policy
Returns & Refunds Policy
We want you to love your Waev pieces. If something’s not quite right, here’s how we handle returns:
✅ Return Eligibility
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You may return an item within 7 days of receiving your order.
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To be eligible for a return, your item must:
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Be unused, unwashed, and in brand new condition
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Have all original tags attached
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Be returned in its original packaging
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❌ Exclusions
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Swimwear is not eligible for return or exchange due to hygiene regulations.
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Items marked Final Sale, or discounted 25% or more cannot be returned or exchanged.
📦 Return Shipping
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Customers are responsible for return shipping costs.
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If there’s an error on our end, we’ll cover the shipping and resolve the issue ASAP.
💳 Refunds
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Once your return is received and inspected, we’ll notify you via email.
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Approved returns will be refunded to your original payment method.
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Please allow up to 5–10 business days for your refund to process.
📮 How to Start a Return
To initiate a return, email our team at waevsports@gmail.com with your order number and reason for return. We'll guide you through the next steps.
